With the Harbour MSP infrastructure monitoring service, you will:

• Improve service levels - with proactive notification of issues and accurate information at a detailed device and business system level


• Improve performance - by understanding resource utilisation and removing bottlenecks


• Reduce costs - with less faults, faster fault resolution, improved end user productivity and better use of available capacity.

We can collect SNMP information from any SNMP enabled device at any network-connected location around the world. The service includes performance and availability monitoring, alarm and event notification, and inventory and configuration management and reporting.

Plus, you can track results on any web-enabled device through the Safe Harbour portal.

Features and benefits:

• Global coverage - design the environment you need, including devices, sites and collectors


• Rich functionality - including performance/availability monitoring, alarm and event notification, and inventory management and reporting


• Three layers of monitoring - at the device, application and system levels


• Simple to implement - you can pick and choose devices, and set your own monitoring parameters


• Lowest possible security risk - we adopt best practices to minimise threats to your assets


• Low, fixed cost of ownership - only pay for what you use


• Built in compliance - to support common governance and audit requirements.

Click here to read the Monitoring fact sheet.