Tuesday, 21 May, 2013
Managed infrastructure
Customers
News
Partners
Don't waste your own resources. Create a logical extension of your IT department with Harbour MSP managed services. We'll show you how to fulfill your IT needs - and save money at the same time.
Our managed services are delivered within the ITIL service management framework to ensure your investments are continually protected. You can choose from a number of services - depending on your existing IT investments and resources:
For managed infrastructure, the scope of operational maintenance, incident and vendor management is dependent on the level of support provided for managed infrastructure.
For managed infrastructure, the scope of operational maintenance, incident and vendor management is dependent on the level of support provided for managed infrastructure.
For each, select from a range of support options:
- Managed to Operating System level - monitoring, hardware/vendor support and operating system level maintenance and patching
- Managed to Hardware level - monitoring and hardware/vendor support
Click here to read the Managed infrastructure fact sheet.
Managed infrastructure services to operating system level
With our managed infrastructure services, you can deploy and manage a highly available and secure platform for your enterprise applications, without the cost and complexity of maintaining a 24 x 365 data centre team.
Our service includes:
Features and benefits:
Click here to read the Managed infrastructure fact sheet.
Our service includes:
- Initial installation and set-up of the infrastructure in the Harbour MSP data centre
- 24 x 365 monitoring of the infrastructure against user defined thresholds
- Operational maintenance including patching and changes
- Resolving incidents including managing vendor part replacement.
Features and benefits:
- Broad infrastructure and OS support - so you can design the environment you need
- Flexible and scalable - to meet your changing business requirements
- Highest possible availability - 24 x 365 monitoring and support
- Lowest possible security risk - we adopt best practices to minimise threats to your assets
- Low, fixed cost of ownership - only pay for what you use
- Built in compliance - to support common governance and audit requirements.
Click here to read the Managed infrastructure fact sheet.
Managed infrastructure to hardware level service
With our managed infrastructure to hardware level services, you can deploy and manage a highly available and secure platform for enterprise applications while making the best use of your internal IT resources.
We will monitor and manage the infrastructure (not including OS configuration or maintenance).
Features and benefits:
We will monitor and manage the infrastructure (not including OS configuration or maintenance).
Features and benefits:
- Broad infrastructure and OS support - so you can design the environment you need
- Flexible and scalable - to meet your changing business requirements
- Highest possible availability - 24 x 365 monitoring and support
- Low, fixed cost of ownership - only pay for what you use
- Built in compliance - to support common governance and audit requirements.