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Why Harbour MSP?
Harbour MSP understands that outsourcing IT infrastructure and management operations is not concerned with a fixed solution at a specific point in time. It's about working with a service provider who can offer a hybrid mix of service, quality, reliability, scalability and flexibility at a cost effective price. Harbour MSP takes a different approach to IT infrastructure support; it's focused on providing the best possible ongoing solution to our customers requirements. Your decision to outsource should be concerned with the day-to-day operations of your business; the people and culture of service provider, as well as the technology deployed.
Value for money / Cost Savings
Harbour MSP is committed to maximizing our customers' financial return on their technical based investment and reducing their total cost of ownership for their IT platforms and infrastructure that their applications exist upon. We locate our clients key infrastructure systems in a dedicated and managed environment and that is able to scale accordingly.
We reduce our customers total cost of ownership by providing them access to best-of-breed services and infrastructure that leverage our economies of scale. We also ensure that our customers are getting the greatest possible value from their IT infrastructure by monitoring and managing them to perform at or above the level required.
Quality
Harbour MSP's quality services are assured by systems designed to meet the requirements of ISO 9000, and ITIL. We endeavour to be a Best Practice provider. We are currently submitting our quality processes and procedures for review via Sun's certification programme called SunTone. SunTone certification means a service provider has met stringent requirements for service. Harbour MSP has a dedicated quality manager responsible for ensuring that we continue to meet customer requirements and to continuously improve.
Technical Expertise
Harbour MSP's technical expertise and experience is second to none. We have experts in all the major OS platforms; UNIX, Linux, Windows NT 2000 XP for network and applications. As well, our solutions experts have hardware expertise from many vendors such as Sun Microsystems, HP and Compaq. Our personnel have experience from major telecommunications and Internet companies and have individual training programmes to maintain current expertise. Several of our technical experts are experienced managed service provider professionals and are well acquainted with 24x7x365 service delivery.
Service
As a service provider, Harbour MSP recognises that customer satisfaction is the life blood of our business. Everything we do is geared around providing the highest levels of service and customer satisfaction. Harbour MSP's quality service regime is based upon recognized industry standards such as ISO 9000 and SunTone. Our customers drive us and inspire us every day. We hope you will give us a chance to show you what we can do for you.
Experience
Harbour MSP has put together a team of industry specialists drawing from years of experience in the IT, communications and managed services industries. Our highly qualified team can draw from significant experience in hosting business-critical applications and communication systems.
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